Cookie Policy

1. Introduction

This Cookie Policy explains how Estelle's Beauty & Aesthetics ("we", "our", or "us") uses cookies and similar tracking technologies on our website and through our integrated booking platforms, including Treatwell.

By using our website or booking services, you consent to the use of cookies in accordance with this Cookie Policy. If you do not agree to our use of cookies, you should set your browser settings accordingly or stop using our website.

2. What Are Cookies?

Cookies are small text files that are placed on your computer or mobile device when you visit a website. They are widely used to make websites work more efficiently and to provide information to website owners.

Cookies contain information that is transferred to your computer's hard drive. They help us improve our website and deliver a better, more personalized service.

3. Types of Cookies We Use

3.1 Essential Cookies

These cookies are necessary for our website to function properly. They enable core functionality such as security, network management, and accessibility. You cannot opt out of these cookies.

• Session management cookies
• Security cookies
• Load balancing cookies
• Cookie consent preferences

3.2 Functional Cookies

These cookies enable enhanced functionality and personalization, such as remembering your preferences and settings.

• Language preferences
• Theme preferences (light/dark mode)
• User interface customizations
• Form data retention

3.3 Analytics Cookies

These cookies collect information about how visitors use our website, helping us analyze and improve our services.

• Google Analytics cookies
• Page view tracking
• User journey analysis
• Performance monitoring

3.4 Marketing Cookies

These cookies are used to deliver relevant advertisements and track the effectiveness of our advertising campaigns.

• Social media advertising pixels
• Remarketing cookies
• Conversion tracking
• Interest-based advertising

4. Third-Party Cookies

4.1 Treatwell Platform

When you use our Treatwell booking integration, Treatwell may place their own cookies on your device. These cookies are governed by Treatwell's Cookie Policy and Privacy Policy, which you can find at https://widget.treatwell.co.uk/info/privacy-policy/.

Treatwell cookies may include:

• Booking session management
• Payment processing
• User authentication
• Platform analytics

4.2 Google Services

We use Google Analytics and other Google services, which may place cookies to help us understand website usage and improve our services.

4.3 Social Media Platforms

Our website may include social media features from platforms such as Facebook, Instagram, and Twitter, which may place their own cookies.

5. Cookie Duration

5.1 Session Cookies

These cookies are temporary and are deleted when you close your browser.

5.2 Persistent Cookies

These cookies remain on your device for a set period or until you delete them. The duration varies depending on the cookie's purpose:

• Preference cookies: Up to 1 year
• Analytics cookies: Up to 2 years
• Marketing cookies: Up to 90 days

6. Managing Your Cookie Preferences

6.1 Browser Settings

Most web browsers allow you to control cookies through their settings. You can usually:

• See what cookies you have and delete them individually
• Block third-party cookies
• Block all cookies from specific sites
• Block all cookies completely
• Delete all cookies when you close your browser

6.2 Browser-Specific Instructions

6.3 Opt-Out Tools

You can opt out of certain types of tracking:

• Google Analytics: Use Google's opt-out browser add-on
• Advertising cookies: Visit youronlinechoices.eu or aboutads.info
• Social media tracking: Adjust settings on respective platforms

7. Impact of Disabling Cookies

Please note that disabling cookies may affect the functionality of our website:

• Some features may not work properly
• Your preferences may not be saved
• You may need to re-enter information repeatedly
• The booking process may be impaired
• We cannot provide personalized content

8. Data Protection and Privacy

Information collected through cookies is processed in accordance with our Privacy Policy and UK GDPR requirements. We implement appropriate security measures to protect cookie data.

For more information about how we handle your personal data, please refer to our Privacy Policy.

9. International Transfers

Some cookies may involve the transfer of data to countries outside the UK/EU. When this occurs, we ensure appropriate safeguards are in place in accordance with data protection laws.

10. Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in technology, legislation, or our practices. We will post any changes on this page with an updated effective date.

We encourage you to review this Cookie Policy periodically to stay informed about how we use cookies.

11. Your Rights

Under UK GDPR, you have rights regarding the personal data collected through cookies, including:

• Right to access your data
• Right to rectify incorrect data
• Right to erase your data
• Right to restrict processing
• Right to data portability
• Right to object to processing

12. Contact Information

If you have any questions about this Cookie Policy or our use of cookies, please contact us:

13. Regulatory Information

This Cookie Policy complies with:

• UK General Data Protection Regulation (UK GDPR)
• Data Protection Act 2018
• Privacy and Electronic Communications Regulations (PECR)
• Information Commissioner's Office (ICO) guidance